U.S. News and World Report releases first ever Best Hospitals metro area rankings.
FAYETTEVILLE, Ga. (March 31, 2011) – Piedmont Fayette Hospital has received a patient satisfaction score indicating that 73 percent of patients rate Piedmont Fayette Hospital as “highest or very high” overall on a satisfaction survey created by the federal government, a full 8 percent above the state average. Eighty percent of patients also said that they would recommend Piedmont to friends or family, 13 percent higher than the state average.
“Piedmont Fayette prides itself on providing high-quality services to our patients,” said Darrell Cutts, president and CEO of Piedmont Fayette Hospital. “We value both clinical excellence and patient satisfaction, and we’re proud to offer consistent and compassionate care to our patients.”
Piedmont Fayette offers Fayette and surrounding communities a wide range of specialties, including both in and out-patient services and care, patient and family support services, imaging services, and community outreach activities. According to the American Hospital Association, 53,467 patients visited the emergency room at Piedmont Fayette Hospital last year. Piedmont Fayette physicians performed 2,266 inpatient and 7,960 outpatient surgeries, and delivered 1,794 babies in 2010.
The U.S. News and World Report has published the annual Best Hospitals list for more than 20 years, identifying the top hospitals in their field nationwide. However, this year the list was expanded to identify top hospitals among 52 metro areas. To be ranked in its metro area, a hospital had to score in the top 25 percent among its peers in at least one of 16 medical specialties. The metro area rankings are designed to be relevant to a much wider range of consumers, and rank hospitals that offer exemplary care in both specialty areas and in overall health care services to their city, state, and region. The Best Hospitals metro area rankings are available online at usnews.com/hospitals.
The patient satisfaction scores are derived from a federal survey, conducted by the Centers for Medicare and Medicaid Services and given by most hospitals to a sample of their recently discharged patients. The survey asks the patient to rate the treatment and care they received from doctors, nurses and other staff, the explanations and after-care instructions they were given upon discharge, and other factors related to their comfort and experience. For more information about the Piedmont Fayette Hospital, visit piedmontfayette.org.