Piedmont Healthcare understands that not everyone will have the ability to pay their hospital bill due to their insurance status or a limited income, and because of this, we offer financial assistance to qualifying patients.
To be considered for financial assistance, you must submit a fully completed financial assistance application. In it, you will be asked to disclose certain income and expense related information as to help us determine your eligibility.
Free Care - Free care is available when the family incomes of a patient and any guarantor are either equal to or less than 125 percent of the current Federal Poverty Guidelines.
Discounted Financial Assistance – Financial assistance discounts are available when the family incomes of a patient and any guarantor are both in excess of 125 percent and lower than 300 percent of the current Federal Poverty Guidelines.
Catastrophic Financial Assistance – Catastrophic financial assistance is available when the family income of a patient and/or guarantor exceeds 300 percent of the Federal Poverty Guidelines. This assistance is income-based, and is determined by an individual review of each case, which may include a review of assets.
No Piedmont Healthcare Hospital will impose extraordinary collections actions such as: decisions to deny or defer Financial Assistance based on a patient's outstanding accounts receivable and a patient's payment history, wage or bank garnishments, liens on primary residences or estates, or other legal actions against any patient without first making reasonable efforts to determine whether that patient is eligible for assistance under our financial assistance policy.
Please contact the Customer Service and Patient Liability Departments at 1-855-788-1212 (option 3 for Financial Services) Monday-Friday from 7:00 a.m. to 6:30 p.m. or e-mail directly to: CSPLfinancialassistance@piedmont.org or via mail: Piedmont Healthcare 2727 Paces Ferry Rd., Bldg 2-500, Atlanta, GA. 30339.